Shipping Policies

Shipping Policy

We aim to ship all orders within 3–5 business days. Custom-made or personalised items may take longer depending on the design and production time.

• We use trusted carriers to ensure your items arrive safely.
• Once shipped, you’ll receive tracking information via email or message.
• Please make sure your delivery address is correct — we are not responsible for delays or lost parcels due to incorrect shipping details.

If your item arrives damaged, please contact us within 48 hours of receiving your order with clear photos of the product and packaging so we can assist you promptly.